Amazing service! Hotels.com spectacularly messed up our booking and the manager at Lyons Woodlands Hotel Joan went above and beyond to sort... read moreHotels.com spectacularly messed up our booking and the manager at Lyons Woodlands Hotel Joan went above and beyond to sort it out. We had a wonderful room and a great meal. We will definitely be coming back again. Thank you Joan! read less

My birthday weekend 25th June. I would just like to praise 3 members of staff working in what was very strange and stressful circumstances. ... read moreI would just like to praise 3 members of staff working in what was very strange and stressful circumstances. The Friday we arrived was my birthday and after being greated by Neil on the security team in the club, he always made us feel welcome - we had been taken to our table which was being served table service. We were waiting just over an hour even though we had queried where our drinks were - obviously there was some confusion and no one seemed to take responsibility. We were then approached by a lovely young man named Phil Frankland - I believe he was the bar manager and took responsibility for the situation, everytime we seen him over the weekend he checked in with us. Such great customer service and a great asset to your company - he went above and beyond his position. There was also a young lad named Cameron who was constantly around, from breakfast to last orders in the club. Always polite and well mannered considering the number of hours worked More read less

Had a lovely week We visited here in a private rented van as a family of 5.
Unfortunately not much was open including arcade and... read moreWe visited here in a private rented van as a family of 5.
Unfortunately not much was open including arcade and entertainment and we was told various reasons for this, one member of staff Said the police shut it down others said was no Staff due to isolation another said was tummy bug going round! It would of been nice to just be told the appropriate information I think alot of visitors would of appreciated and accepted that.
My children did miss being able to just gonto the arcade we didn't miss entertainment as we don't really use it this time of year (to busy).
However the weather was beautiful and we had a great holiday we went to the beach which is over the road every day we used the park the shop is reasonably priced, and we also managed to book a swimming slot for the last two days of our holiday which is a great well looked after pool run covid secure.
The park is clean and tidy when walking around.
We would come here again.

We also visited Rhyl which is less than 10mins in car and a few other places as we had transport with us. read less

Lovely family holiday We stayed here for a week and returned home today after reading some reviews I was a bit wary, but... read moreWe stayed here for a week and returned home today after reading some reviews I was a bit wary, but for us as a family we really enjoyed our stay we managed to go swimming a couple of times and feel the booking system worked we stayed in a gold caravan and the caravan was really clean on our arrival everything was there what we needed the shop and takeaway were good you could get what you needed and wasn’t over priced all the staff who we saw were friendly and helpful and the maintenance staff worked hard to keep the park clean and tidy, the only thing which we didn’t really see much off was the entertainment, arcades and bars so sadly we couldn’t enjoy a meal there as they weren’t doing food due to a shortage of staff as they were shut for 4 days due to Covid-19. The staff did what they could to make it Covid secure.
we received emails and texts frequently to keep us up to date on what was happening and reduced times when the bars did re-open we also really enjoyed the crazy golf. I would say the only down side was so many people while we were there were rude to the staff regarding wearing masks as they said they didn’t need too in Wales it is law at present and they are strict with the rule of 6 we would definitely return again as it’s in a great location and easy to get to places we would like to wish all the team all the best for the rest of the season and hope to see you soon thank you to you all read less

5 day break / thanks to James. Want to start by saying James in sales was a credit to the park. From working all day to entertaining... read moreWant to start by saying James in sales was a credit to the park. From working all day to entertaining everyone in the evening. He made the show bar even better. Couldn’t have helped us anymore than he did.
Security and staff were all very helpful.
Felt safe and had covid restrictions in place.
Will definitely visit again.
Thanks again to James. read less

Love this place I love this place it’s my favourite and my children’s favourite place to go on holiday. I have to give... read moreI love this place it’s my favourite and my children’s favourite place to go on holiday. I have to give shout out to Kieran, Dylan, Mark, Kelly for going above and beyond you’ve made our stay so much fun and my girls have loved it thank you. We’ll be back again soon! read less

EXCELLENT I came to stay with my children and partner what an amazing experience it was, 3 of the staff members... read moreI came to stay with my children and partner what an amazing experience it was, 3 of the staff members Dillion&Mark&Kevin made our experience even better absolutely fab with the kids and so friendly, definitely a 10/10 for me i will be 1000 percent be returning with my little family. Thank you for making our experience one to remember read less

Lyons robin hood caravan park Your location

Lyons Robin Hood Holiday Park

Rhyl Coast Rd, Rhyl LL18 3UU

Holiday park

sarahlou 1506

395 points



We bought our caravan in November... read moreYour location

Lyons Robin Hood Holiday Park

Rhyl Coast Rd, Rhyl LL18 3UU

Holiday park

sarahlou 1506

395 points



We bought our caravan in November from James who was and is a absolutely credit to the park even now if I want to know something I'll ask James because if he doesn't know he will find the answer out for us. Last week some of my extended family was staying at the caravan and at 2.30a.m my auntie who is 88 yrs old started having problems breathing and a ambulance was called the security (from what my cousins said) was amazing and told them if they had to leave the caravan the next morning while their mum was in hospital they'd try and find them somewhere cheaper to stay... which I honestly thought was amazing, its people like James and the security and to be honest most of the lyons staff that make me glad we bought our caravan there. Now everything is open its even better the crazy golf has been open for about 2mths now and the swimming baths opened a few weeks ago, The changing rooms are Not available to use which hasn't put anyone off using it. Absolutely amazing people and place xx More read less

Can't Wait To Revisit 😀 We visited Lyons Robin Hood Caravan Park in Rhyl last month. A 3 generation group we All had a... read moreWe visited Lyons Robin Hood Caravan Park in Rhyl last month. A 3 generation group we All had a Wonderful time. It was a shame about social distancing but Lyons made sure we still had an enjoyable time. The staff were Super friendly, stopping to chat every time they passed even when they obv busy. They All referred to my 4 year old by name including her wherever possible, making her feel part of the fun. Jenna and Jade were so talented and funny. The hour long panto of Cinderella was Great, 1 member of staff commented she'd only been there a Week but still played a big part in it, very well too I might add. That same evening there was a musical show of an hour. Jenna told us the changes were quick, so I counted lol, They did them in 90 seconds!! Unbelievable. They were all great. I just feel bad I cannot remember all their names because they All deserve gold stars. Even the 'bouncers' on the door were nice, funny and Super Polite. The caravan was clean and roomy equipped with everything we needed, well we could done with a hairdryer lol. Upon leaving I left behind my Samsung tablet. The cleaners took it straight to reception and after dealing with a Really Helpful lady called Ruth at customer services it was swiftly returned to my home address. We cannot Wait to go back next year. I can see this becoming a family tradition. Thank You Lyons you are ALL Amazing. read less

Family weekend at Lyons Spent a fun family weekend at Lyons Robin Hood (we usually book haven however it's so expensive at the moment!).... read moreSpent a fun family weekend at Lyons Robin Hood (we usually book haven however it's so expensive at the moment!). We travelled as a group of 4 and would like to leave the following feedback on the area's we used throughout our stay. We did not book direct through Lyons so did not experience their check-in system so can't comment on that! Overall there are a lot of areas the site needs to upgrade but holidays are what you make of them!

Pools:
Booking system in place worked well for us, we had no issues getting booked in other than having to go to reception to purchase bands before being able to book (glad we did otherwise we wouldn't have gotten into entertainment in the evening too)

The pool itself looks a bit dated however the team working in there were fantastic, the water was lovely and warm and thankfully had good weather so having no changing facilities didn't really have a negative impact. Definitely got a thumbs up from our little ones who loved playing with the animals squirting water!

Arcades:
Again dated much like the pool area, but was clean and tidy enough and had the usual arcade machines you expect to see on a holiday park.

Showbar/Entertainment:
Entertainment was surprisingly good considering the current restrictions, the entertainers were friendly and did a great job of trying to keep the children and such in line with the crazy no dancefloor rules etc we have to deal with at present!

We did not eat on site however we did enjoy our time here and would definitely look to return in the future. read less

Pool staff 4 of us went here for my friends birthday, we had such a good time!!! - we visited the pool... read more4 of us went here for my friends birthday, we had such a good time!!! - we visited the pool and just wanted to say how helpful and polite the staff were there! A special mention to Megan and boo, they were very helpful and honestly the most polite people I’ve ever met and couldn’t have done more for us so thank you so much!! ❤️ read less

Very quiet location Had a few issues with my booking before I arrived, but it was all sorted before I arrived.
The site itself... read moreHad a few issues with my booking before I arrived, but it was all sorted before I arrived.
The site itself is very secluded and quiet, however it's only a 5 minute drive to a town with several large supermarkets. I stayed in the lodge with hot tub (clearwater). It was very clean and spacious, with parking for two cars and a large freestanding hot tub, with a bamboo fence most of the way around.
Staff on site were lovely and very willing to help with anything needed, and went above and beyond every time. There's a library, outdoor gym, tennis court with basket ball net and ping pong table, and a small play area for children. The children's play area is quiet sturdy and safe.

In the lodge:
dishes, glasses, mugs, wine glasses, drying rack, broom, bin, fridge, freezer, dishwasher, washer/dryer, oven. stove, pots / pans, measuring cup, cutlery, spatula, knives, cutting boards, wine opener, ice cube tray, etc. Small bottle of washing up liquid, sponge, scour, draining rack, toilet paper.
I did find a few things were not available however - so if you aren't sure, bring it with you just in case. (Mixing bowl for example).
Two bedrooms - one a double bed with en suite / shower, one with two single beds. One main bathroom with bath and shower. Walk in wardrobe in each room with plenty of storage. One of the sofas in the living room appears to be a pull out bed - but I didn't open it up, so not sure. 6 seater table with chairs and placemats. There's a tv with Freeview and several of the plug sockets have USB ports for charging tablets and phones. I found this quite useful. There's a fireplace that can be used for decoration or heating.

Not in lodge:
toiletries, dishwasher tablets, laundry soap, paper/pen, towels, tea towels.

Tips:
-Bring some plastic glasses for wine in the hot tub! It's much safer than glass. Also, don't forget your robe!
-When I arrived the central heating and most large appliances were turned off. I'm assuming this is because it had only been used once before. All appliances have the instruction manuals in one of the bottom drawers in the kitchen (with the exception of the washer/dryer). That being said, the staff were happy to help and just a phone call away if you'd rather ask for advice on anything.
-The restaurant at time of posting requires prebooking due to covid. This may change in the future, but make sure you book at least a day in advance if possible.
-If booking the lodge, the hot tub cover is much easier to remove with two people.

Good to know before you go:
-The road to the location is a narrow country road with passing places. It is only a short road.
-Only one take away delivers to this location, but there is an on site restaurant, and many more just a short drive away.
-Checkout is 9-10am. read less

Holiday Just back from a 5 day stay at Lyons Robin Hood. We had the best time! They had all the... read moreJust back from a 5 day stay at Lyons Robin Hood. We had the best time! They had all the covid restrictions in place & the caravan was nice & clean. Entertainment was great! Also thanks to James in sales for going above &beyond making sure we were okay every night! He even found us an iron!
Thank you again. read less

Sherwoods Bar, excellent time I was incredibly worried about how the bar system would work with the Covid restrictions. May I please reassure everyone... read moreI was incredibly worried about how the bar system would work with the Covid restrictions. May I please reassure everyone that the table service was phenomenal. We had the EXCEPTIONAL Vickie (Victoria)? Who was always greeting us with a smile, telling us how we can get to local land marks.

She helped ease my nerves with the current pandemic and although the venue was incredibly busy and they appeared understaffed, Vickie was working flat out.

May I say thank you to this specific one member of staff who helped make my night, especially with my anxiety surrounding Covid.

Jason Himsworth read less

Weekend break with kids we booked a holiday on the recommendation of our friend James from sales, we arrived on Friday to celebrate our... read morewe booked a holiday on the recommendation of our friend James from sales, we arrived on Friday to celebrate our two daughters birthdays and father's day. On arrival we was met by the Entertainment team and Leo the Lion. We hired a Gold and was really pleased how clean and spacious it was. The site has lots of things going on to keep a family entertained. We preferred to get out and do some day trips as there is so many places you can go in the local area. We went to Liverpool for the day and visited the British music experience, and the sights around the city. We also went to the beach on the hottest day which is directly opposite the park and it was one of the nicest beaches we have been on, would definitely recommend this park.
James made our daughters birthday by turning up and giving her a tour of the park on a golf buggy along with a Leo the Lion Teddy bear.

Would definitely reccomend Lyons to family and friends read less

Fantastic site with amazing friendly staff especially James! We came to Robin Hood for a holiday was greated by lovely staff who told us where everything was. We... read moreWe came to Robin Hood for a holiday was greated by lovely staff who told us where everything was. We got chatting to a lovely man called James from the sales team, as we have always wanted a family caravan by the coast. He showed us a few different models and gave us so much information about the site and what it has to offer.

The children absolutely loved it, it is so close to the beach which is much quieter than most. The site literally has everything you need. We loved it and will be heading back in the summer when finances are sorted to take James up on his amazing offer.

We cant wait to make Robin Hood our home from home xx read less

My new favourite place to stay This is my new favourite place to stay. Such a lovely warm welcome from all the staff,the room (Tower room)... read moreThis is my new favourite place to stay. Such a lovely warm welcome from all the staff,the room (Tower room) was simply stunning with original features ,exposed beams and wood panelling . Spotlessly clean and equipped with everything you need. The hotel has beautiful wood carvings throughout ,cosy bar area ,lovely conservatory that serves outstanding meals. Patio area at the front is a suntrap and the surrounding caravan park is immaculately kept and lovelyto walk around before for after your evening meal with very friendly residents.Breakfast was served by a lovely lady and was delicious especially the sausage.Can't wait to come back with friends so they can share the experience. More read less

Visiting family not looking for a caravan until we met James Wow, what can i say we visited our family 12th June 2021. Came to the site, and it was very... read moreWow, what can i say we visited our family 12th June 2021. Came to the site, and it was very well presented, had 2 x outdoor bars , soft play ,arcades, various kids clubs going on. We were waiting for dinner to be served at Sherwoods outdoor bar and James the sales guy came along. He did not prompt anyone or harass anyone but he did bring a speaker and good songs along with a karoke, everyone then urged him on to give a sing along. Bearing in mind James is a sales guy he gave up his work to entertain everyone and serve them as they wished with a song. I then thought this is the type of place i want to be every weekend, i want to be with people who make people happy. And thats exactly what James did. He then helped us look for our holiday home. I must say if it werent for James i wouldnt of bought here, i'm so glad I've got a genuine sales person who really cares xxx
If anyone wants to buy then i highly recommend you give James a call 079323887951 he will look after you xxx read less

James at Sales On arrival at Lyons Robin Hood Caravan Park Rhyl,we had a guide named James, 07932388751,showing us around the site,he went... read moreOn arrival at Lyons Robin Hood Caravan Park Rhyl,we had a guide named James, 07932388751,showing us around the site,he went through all the relevent documents on different Plots on site,what a lovely guy, recommend him to any one who needs a Van on site,takes his time inc after his working hours to make sure you are happy,than you from Lee & Jeanette. read less

Great base Just got back from a really enjoyable few days at this conveniently located site- the caravan in which i stayed... read moreJust got back from a really enjoyable few days at this conveniently located site- the caravan in which i stayed was privately rented via “The Life of Riley” on Facebook.

I feel booking direct with the owner eradicates some of the issues mentioned in the reviews below and ensured we received a personal and genuine experience from booking to departure…with the added bonus of this van owners obvious pride and attention to detail of their holiday home.

I was so impressed that i made an appointment myself to view some of the caravans for sale and was sincerely blown away by staff member James who went above and beyond not only in his delivery of his pitch but actually taking time out after hours to trouble shoot and resolve some of the issues we had with the site itself. This man is an absolute credit to not just your sales team but the site as a whole- such an asset i sincerely cannot sing his praises enough, even stepping in (with a smile on his face) pulling the bars dept out of the s$*t on the two occasions i visited the show bar.

This is one of my two gripes with this site - i in no way wish to bash the hospitality sector after the year that they had but the service (or lack of it) was dire. Staff members outnumbered customers 2/1 however upto 30 minute wait for a drink was not uncommon as the staff stood around talking amongst themselves seemingly ignoring requests for drinks. The complete lack of any commercial management is obvious and seemingly frustrating for what should be a busy money maker of a season for a site getting back on its feet after a years closure… which brings me onto my second niggle- the pool. Closed for “refurbishment” after 14 months site closure- bonkers!

All in all lovely caravan, amazing location providing a great base for the Great British holiday revival of 2021 and a little mention to the 2 lovely chaps on bar security Monday and Tuesday night who where great 🙂 read less

Family Holiday Fun! I visited the camp with my partner and step-daughter over the bank holiday weekend and it was fantastic! Our caravan... read moreI visited the camp with my partner and step-daughter over the bank holiday weekend and it was fantastic! Our caravan was spotless, and most staff were friendly and helpful. Facilities were good for children with the park and mini golf on-site! We also went to the camp entertainment one evening which all the family enjoyed. Luckily we got to have a chat with our housekeeper Nicola after a slime spillage, who was super helpful and friendly in helping us clean up. Definitely will look at visiting again! read less

Great holiday Visited for the 1st time and had a great time went to quickly. The caravan we had was great... read moreVisited for the 1st time and had a great time went to quickly. The caravan we had was great . Location a few minutes to the the beach 10 minutes walk into the town. Play area and outdoor gym was good for my son and he made friends quickly. Would recommend and look forward to returning for a longer holiday. More read less

Thank you ❤ A lovely stay with my partner for his birthday! Suprise drinks in the room and the best staff to help!... read moreA lovely stay with my partner for his birthday! Suprise drinks in the room and the best staff to help! The 3 women working throughout the bar and restaurant were fantastic and couldn't do enough! The chef was spot on and a good laugh! Food great, couldn't fault it or them! Room was spacious, and well kept. Thank you, but mainly thanks to the staff who made our stay what it was ❤ read less

Lyons - winkups caravan park Honestly, I can not praise this caravan park enough!
Literally booked last minute due to our camping trip being cancelled... read moreHonestly, I can not praise this caravan park enough!
Literally booked last minute due to our camping trip being cancelled due to the drastic change in the weather forecast, and I couldn’t have found a nicer, more friendly place than this. Very cheap considering I booked on last minute and the staff were amazing and totally understandable when I checked in.

My children had the best time and the location was perfect! Right on top of the car boot and the fun fair as well as the arcades.

Night scenes where brilliant, and so to say even though there is a pandemic going on, it was made safe and hygienic as possible. Didn’t feel like we where trapped.

Can’t leave a big enough review about this place. 1000% will be going back again. Thank you Lyons winkups. You’ve made our time so special. read less

Buying caravan at Lido Beach Dan got us the caravan we wanted and went out of his way to help us to find the plot,... read moreDan got us the caravan we wanted and went out of his way to help us to find the plot, to move in and he always says he's a man of his word: because whatever you want done, he'll get done for you! Brilliant park, been on here before twenty years ago, love it still. Dan is a credit to the park, he's a first class salesman. Gill. read less

Buying our first caravan on lido beach ⛱ After a couple of weeks with lot's off support from Sarah on the phone as we was in lock down,... read moreAfter a couple of weeks with lot's off support from Sarah on the phone as we was in lock down, my husband and I got to visit lido beach on the 17th April to see the site and to view a caravan we had selected.
We loved the site and Sarah found us a lovely size plot in the sunshine and offered alternative plots.
The caravan we had selected didn't quite meet our requirements but luckily for us Sarah soon on the case and found one that was.
Happy days!
There wasn't pressure to buy as Sarah customer service was outstanding.
Sarah listened to what we was looking for and our budget.
Sarah is very proud of the lido beach and prestatyn, and couldn't of been more welcoming.
There has been snagging to be done as we brought a used van and there after service team have worked through them.
Sarah always has:a smile and stops to say hello and ask how things are going.
We want to say a big thank you for your guidance and support finding our little peace of heaven.
Hughes family read less

Caravan purchase Ive just bought my first caravan here, I cannot recommend the site and customer service enough. I was introduced to... read moreIve just bought my first caravan here, I cannot recommend the site and customer service enough. I was introduced to Danny from sales who was great from the start. He Took me through all the details of the park first including a ride around on the buggy making sure the site was right before we looked at the caravans. Then took me around view the caravans, nothing was pushy he was extremely genuine, i have been on there approximately 3 weeks, the kids absolutely love it, looking forward to many more happy memories. Thanks read less

Lido Bought a static on this site and love it! It's peaceful and so close to everything.
The salesman, Danny was a... read moreBought a static on this site and love it! It's peaceful and so close to everything.
The salesman, Danny was a great help and we couldn't fault him, great service.
We have been very unfortunate as we bought just before lockdown but intend to make the most of it in the future!! read less

Holiday home purchase Very pleased great site. Very professional service
Danny was excellent and guided us through the process
from start to completion.... read moreVery pleased great site. Very professional service
Danny was excellent and guided us through the process
from start to completion. He couldn't do enough to help us Very good communication and would highly recommend read less

Fantastic service Absolutely cannot fault the service we have received. As total newbies to buying a caravan Sarah Cheetham talked us through... read moreAbsolutely cannot fault the service we have received. As total newbies to buying a caravan Sarah Cheetham talked us through every stage of the process, she listened to every question we had and was very knowledgeable on everything we needed to know, she was always on the end of the phone when we needed advice talking us through every stage of the process, and she went out of her way to find the perfect home for us. From start to finish she was brilliant if your looking to buy seek her out you won’t be disappointed. read less