" Excellent Holiday Park " Arrived on site to a friendly reception team. Was given instructions to where caravan was with code to the gate... read moreArrived on site to a friendly reception team. Was given instructions to where caravan was with code to the gate and yes what a brilliant caravan it was. The caravan was spotless inside.
The entertainment team were really brilliant all the credit to (craig & martin )But when the whole team was there ( due to Illness ) the caberet was to die for. I had seen this back in may when i was there and it had gone better and better. A big well done to the team. If you have Children they would be well entertained.

The bar staff were good but one member of staff (Dillon) really stood out. He really made it that nothing was to much trouble and would go out of his way to give you what you wanted. He was polite and considererate and he would be a great asset to any company that employed him.

In all, Excellent holiday park, outstanding Entertainment, Excellent value for money.
Deffo going back next year. More read less

Short break Visited this site last week. Some reviews were not favourable but went anyway. On arrival staff at reception very friendly... read moreVisited this site last week. Some reviews were not favourable but went anyway. On arrival staff at reception very friendly and helpful. Site clean caravan spotless and well equipped. Not all bars open but site not full. Two were open staff in bars mostly friendly but some inexperienced. Kept running out of glasses and served in plastic ones! Not ideal but small price to pay.
Fish and chip shop on site we tried this they were lovely. Local chinese even deliver to your caravan if you fancy a chinese. Would recommend this site for a short break. Ideal Base for touring north Wales. read less

Brilliant place Love our stay nice caravan and wonderful staff
Would recommend to any great value for money great beach across the road... read moreLove our stay nice caravan and wonderful staff
Would recommend to any great value for money great beach across the road and the well stocked shop we also visited the chip shop on the park nice big portions read less

Nice site but wouldn't prively hire again here The site is in the middle of a housing estate . We stayed in a caravan that we rented privately.... read moreThe site is in the middle of a housing estate . We stayed in a caravan that we rented privately. The reception team were lovely as the owners hadn't given us a code for the barriers.

If I was going again I'd book through the company not a private owned caravan.

We were right on the road to the beach which was great for the kids.

Everyone kept there pitches lovely was cutting the grass when we were there.

It's a quiet site with not much there but you can use its other site on the road to Rhyl.

I wouldn't book 3 beach drive again as the owners didn't like the review I left about cleanliness. Never have I been told I've left a caravan in a disgusting state when I have photos of a dirty caravan we arrived too.

On departure I hoovered the whole carvan antibacterial all the work tops the lot.

We were meant to be met on arrival apparently there was an emergency when I finally contacted the owners he said let me know if it had been cleaned.

We use alot of caravans for holidays and it's a shame the owners of this caravan weren't the nicest of people a surcharge was put on top of the 300 pound for the hire.

We would go back to the site for the location for a quiet but fun holiday More read less

Brilliant resort We visited the site for a long weekend and enjoyed every minute of our stay.

We visited the O’Neils bar on... read moreWe visited the site for a long weekend and enjoyed every minute of our stay.

We visited the O’Neils bar on the Sunday which made our weekend. The compare James created an amazing atmosphere and brilliant entertainment all night. This was definitely the highlight of our stay. James was entertaining, fun and very professional.

James is a credit to the company.

The staff behind the bar were also friendly, professional and welcoming, although they were really busy, they delivered brilliant service throughout the night.

O’Neils bar is most definitely a gem on this site, although we enjoyed the main complex entertainment and facilities, it was nice to have an evening of adult entertainment in a warm and friendly bar it’s a shame that it is not open as often as it could/should be, as this is most definitely a plus to those who are looking to purchase a holiday home on the site. More read less

Fab hotel! Just got back today from a one night stay in the hotel me and my friend loved it..the staff were... read moreJust got back today from a one night stay in the hotel me and my friend loved it..the staff were all really friendly and welcoming, the room (Brahms) was oldy worldy which we loved, it had real character and was really clean..lots of coffee teabags etc, shower was fab..bed was really comfy, breakfast was great, WiFi was really good, the views were lovely, We couldn't find anything to fault here and didn't want to leave! We'll definitely stay here again next time we visit Ruthin...Thankyou to all of you who made our short stay so nice in these trying times! You all did a wonderful job. read less

Lyons Robinhood staff James This fella goes out of his way to help and make sure everyone enjoys there time here wether on holiday... read moreThis fella goes out of his way to help and make sure everyone enjoys there time here wether on holiday or owners,He’s bought back the atmosphere to adult bar like the good old times as well as his full time job as sales by day.well worth a visit to O’Neill’s/cabaret club if ever you visit. read less

It is what it is Absolutely loved our time at the Robin hood site. Lots of entertainment, loved the swimming pool and children's entertainment. Caravan... read moreAbsolutely loved our time at the Robin hood site. Lots of entertainment, loved the swimming pool and children's entertainment. Caravan basic but better than
expected after reading the reviews
Would come back again my granddaughter enjoyed the soft play area and the tots disco xx read less

A weekend of non stop entertainment This is my 3rd time visiting this year, firstly solo, second with a group of girlfriends and this time... read moreThis is my 3rd time visiting this year, firstly solo, second with a group of girlfriends and this time as a couple, and my first time since restrictions have been lifted, and what a joy it has been! (i'm not sure the other people leaving reviews have even visited the same place as me!)...nothing to do for the kids???

There was non stop entertainment! my God do those rangers work hard! I saw them at 930 in the morn for breakfast with Leo the lion and they were still working at 11pm!
Guest acts have been excellent, I saw Ray Quinn and what a crowd puller, the ladies loved him. The entertainment team put on some great shows and to top it off a well planned well executed 'Party in the Park' festival on bank holiday monday. Food stalls, a bar, even the ice cream man rocked up. Some great guest acts, Olly Murs and Dua Lipa tribute both got people up and dancing, But it was the entertainment team that pulled out the stops they had the crowd in the palm of their hand for the whole day, they know how to work an audience, games, shows, (I was particularly impressed with 'The big gig' exceptional standards of singing) the forest friends for the little ones and the formidable 'Boogie with the rangers' where everybody (except for me) seemed to know all these amazing dance routines!! Where do those rangers get their energy from? The crowd lapped it up.
All in all a fantastic weekend, I went home on a real high, thank you Robin Hood, I will most definitely be back soon, currently checking my diary to see when I can squeeze in another weekend! read less

Once again a great holiday This is the third time we have stayed at Lyons Robin Hood, second time we have booked privately. We paid... read moreThis is the third time we have stayed at Lyons Robin Hood, second time we have booked privately. We paid £32 for entertainment passes (four adults and the children were free.) This was for three nights. I thought that was pretty good value. Swimming- requires booking, lots of slots available and the sessions run for 45 minutes. Pool area and changing facilities were clean. Children’s and adults pool available for use. Entertainment- people did start queuing from 4pm, the doors didn’t open till 5.30pm. The room is very large and many people didn’t join the line till 5pm and they still got a space. One of the forest characters would be there every night,no cost for a photo with them- which is great. My children really enjoyed the entertainment. Also things on in the day for children and something for the teens. I saw a large group of teens playing multi sports, they all seemed to be enjoying themselves. Facilities- great park on site for the children, free bouncy castle (they also had a live singer near the bouncy castle and opened the beach hut bar.) Arcades are kept clean and well serviced. Food-We didn’t eat on site. Location- close to the SC2 centre- they have a great pool with slides etc. We booked a early session which is for babies and toddlers. Great price and the water is lovely and warm. Crabbing and steam train at the marine, always... This is the third time we have stayed at Lyons Robin Hood, second time we have booked privately. We paid £32 for entertainment passes (four adults and the children were free.) This was for three nights. I thought that was pretty good value.

Swimming- requires booking, lots of slots available and the sessions run for 45 minutes. Pool area and changing facilities were clean. Children’s and adults pool available for use.

Entertainment- people did start queuing from 4pm, the doors didn’t open till 5.30pm. The room is very large and many people didn’t join the line till 5pm and they still got a space. One of the forest characters would be there every night,no cost for a photo with them- which is great. My children really enjoyed the entertainment. Also things on in the day for children and something for the teens. I saw a large group of teens playing multi sports, they all seemed to be enjoying themselves.

Facilities- great park on site for the children, free bouncy castle (they also had a live singer near the bouncy castle and opened the beach hut bar.) Arcades are kept clean and well serviced.

Food-We didn’t eat on site.

Location- close to the SC2 centre- they have a great pool with slides etc. We booked a early session which is for babies and toddlers. Great price and the water is lovely and warm. Crabbing and steam train at the marine, always a hit with the children. We visit Talacre beach, it’s beautiful and we find it less windy than others. The point pub is right next to Talcre beach and the food is great. Also horse riding is just around the corner, very reasonably priced. So much to keep the family entertained. All within a short drive.

Another great visit, thank you to all the staff who made this a great holiday. We will be back x More read less

Do not read the reviews ! Lovely holiday , shocked by reviews We are a family of 5 and would like to honestly review this holiday park as a family who go... read moreWe are a family of 5 and would like to honestly review this holiday park as a family who go on caravan holidays every year ,we have a 3 , 7 and 9 year old the trip advisor reviehws we had read previously made us really aprehensive to come as the exaggeration of all the reviews was awful and we thought we were coming to a bad place .

Staff in all areas - all been really polite and kind to our children including the security , bar staff and park rangers, arcade staff and reception

Entertainment- if you want to sit at the front then queue about 4:30 ( 5:30 start ) but you can queue anytime there are lots of tables . No way is a three hour queue , unless you fancy standing there for three hours

Activities - there are activities running all day everyday for children of all ages , crazy golf , bouncy castle , arcades and a football and basketball court , ive seen lots of reviews saying there is nothing for older kids , this depends what your kids are into , if they don’t enjoy getting involved then of course there is nothing to do .

The site - everyone is really polite and we have had no issues with anyone

Rubbish on the site - yes there are seagulls around , but the welcome leaflet specifically says , if you leave the bags out the bin the seagulls will eat them ( common sense )

Beach - 5 min walk across the road , it has little rockpools , sea shells and a sandy beach.

Accommodation - remember it’s a caravan site , it’s not going to be full on luxury, it’s clean and liveable .

Swimming pool - little pool is very warm and has little squirters to play with and the big pool is big enough and he seating area is clean .
I feel really bad for this site and all the reviews that have been left , this is the same standard as all the other caravan sites we have stayed on and our children are having an amazing time .
The staff are working really hard to ensure you have a good time.
Rhyl town is down the road where the water park is , bingo amusements , and marine lake are for crabbing
I’ve attached pictures of the activity guide read less

Great holiday. Can’t wait to come back next year. Fabulous Stay at Lyons Robin Hood, James in Sales was so Helpful We booked to stay at Lyons... read moreFabulous Stay at Lyons Robin Hood, James in Sales was so Helpful We booked to stay at Lyons Robin Hood Monday to Friday, we was Greeted at our mini bus by James at sales helped us with our luggage and gave us all the information we needed to check in. We got settled then went into the sharwoods bar for food, which was served quick and all the plates went back clean, we bumped into James again who gave us information on all the local attractions in the area, so on James recommendation we took the family to Towyn to the fun fair, then we came back and watched a fantastic production show in the Foresters. Next day we woke up to the sun was shining so we remembered James advised us the Beach was opposite the park so we spent the day on the Beach. We used the swimming facilities the next day and the kids loved it then we rented a kart to peddle round the park. It was our first time in Wales and it will not be our last, we are planning to come back in October and we have stayed in touch with James about buying our own caravan. Highly recommended the site, it has everything for all generations from Crazy golf, Amusement to over 18's Irish bar. Thank you to all the helpful staff at Robin Hood but a special thanks to James from... Fabulous Stay at Lyons Robin Hood, James in Sales was so Helpful

We booked to stay at Lyons Robin Hood Monday to Friday, we was Greeted at our mini bus by James at sales helped us with our luggage and gave us all the information we needed to check in. We got settled then went into the sharwoods bar for food, which was served quick and all the plates went back clean, we bumped into James again who gave us information on all the local attractions in the area, so on James recommendation we took the family to Towyn to the fun fair, then we came back and watched a fantastic production show in the Foresters.
Next day we woke up to the sun was shining so we remembered James advised us the Beach was opposite the park so we spent the day on the Beach. We used the swimming facilities the next day and the kids loved it then we rented a kart to peddle round the park. It was our first time in Wales and it will not be our last, we are planning to come back in October and we have stayed in touch with James about buying our own caravan. Highly recommended the site, it has everything for all generations from Crazy golf, Amusement to over 18's Irish bar.
Thank you to all the helpful staff at Robin Hood but a special thanks to James from Sales More read less

Nice weather,holiday bliss so much to do within a half hour drive,the sit itself was very busy lots to do but with covid... read moreso much to do within a half hour drive,the sit itself was very busy lots to do but with covid restrictions,if you booked day before for swimmng ect it was fine.we had a fabulas week went to so many places id never been,one of the staff Libby recomended a few places,she new her stuff,had a ball,rebooked for next year. read less

Great Staycation with the family Excellent holiday, very relaxed place. Our lodge was great. All the staff were great, big shout out to Joan and... read moreExcellent holiday, very relaxed place. Our lodge was great. All the staff were great, big shout out to Joan and Steve, nothing too much trouble but all the staff are very friendly. Sunday lunch was brilliant as was the food from the main menu. Fair prices, looking forward to my next visit. read less

Sophie from sales team We have been dealing with Sophie from the sales team from the moment we walked onto the park. She showed... read moreWe have been dealing with Sophie from the sales team from the moment we walked onto the park. She showed us around explained all that goes on & what the site had to offer.
She was straight with us, didn’t push the more expensive caravans and let us decide what suited us best.
She’s a lovely bubbly character and made the decision to buy that but better.
She goes above and beyond with a lovely welcome gift when we moved in. Someone we now call a friend read less

Not bad, friendly helpful staff, close to beach. So we were really happy that we managed to get a holiday at last minute (after our France trip was... read moreSo we were really happy that we managed to get a holiday at last minute (after our France trip was cancelled). We paid £1000 for a week in a caravan here which I thought was expensive but it is the height of summer/pandemic demand etc. The park is lovely and quiet, close to the beach. There's a play park and cafe on site but down at the beach there are amusements, a bar serving food and a larger play park and playing field. We had a few niggles. On arrival later afternoon we checked in then went and unpacked. Once unpacked we realised we had no internet signal and upon reading the welcome info found that we needed to purchase WiFi. By this point reception was closed. It was annoying it wasn't offered to us on arrival as we couldn't plan our day out the next day. We also had no bedding for the pull out bed in the living room and no ironing board despite the website saying you needed to bring your own iron. We found the caravan a bit under equipped really. There was no hoover. No oven trays/colander/egg cups. There was the world's smallest frying pan which was a struggle making food for 7 of us. The shelves on the fridge door kept falling off as the things that held it in place had been snapped off. And whenever the shower was on water just poured... So we were really happy that we managed to get a holiday at last minute (after our France trip was cancelled). We paid £1000 for a week in a caravan here which I thought was expensive but it is the height of summer/pandemic demand etc. The park is lovely and quiet, close to the beach. There's a play park and cafe on site but down at the beach there are amusements, a bar serving food and a larger play park and playing field.

We had a few niggles. On arrival later afternoon we checked in then went and unpacked. Once unpacked we realised we had no internet signal and upon reading the welcome info found that we needed to purchase WiFi. By this point reception was closed. It was annoying it wasn't offered to us on arrival as we couldn't plan our day out the next day. We also had no bedding for the pull out bed in the living room and no ironing board despite the website saying you needed to bring your own iron. We found the caravan a bit under equipped really. There was no hoover. No oven trays/colander/egg cups. There was the world's smallest frying pan which was a struggle making food for 7 of us.

The shelves on the fridge door kept falling off as the things that held it in place had been snapped off. And whenever the shower was on water just poured out from under the caravan.

The bedding and mattresses didn't have plastic covers which I wasn't keen on. We've stayed at other holiday parks in the UK during the pandemic where the bedding and mattresses were covered in wipe clean plastic covers and that felt much more reassuring.

In fairness the caravan was adequate and served as a base to explore North Wales but for £1000 a week I expected a little more from it.

The reception staff were excellent and arranged bedding and an ironing board straight away. I did however pay for WiFi for the duration of our stay but this ran out a day early. And of course reception was closed by the time we arrived back and realised.

They also changed the barrier code half way through our stay and didn't tell us. Of course again it was after 5pm, reception was closed and any numbers for security were in the caravan. Luckily a passing child told us the new code.

In terms of location we thought it was a bit far out. We prefer to stay over caenarfan way. It's much more central for exploring North Wales . But there was a lovely beach at the site (beware of the sinking sand though in the middle) and there was a canny fun fair at Rhyl for the kids.

All in all though we did have a lovely holiday.

More read less

Attention all Motorcycle riders Some friends and I have just had the pleasure of staying at Woodland Hall caravan park in one of the... read moreSome friends and I have just had the pleasure of staying at Woodland Hall caravan park in one of the many fantastic static homes on offer, from Monday to Friday for our motorcycle tour of North and Mid Wales. On arrival at the park we were greeted by a very polite Joan and Belinda who swiftly checked us in and showed us to our home for the week. Everything was explained very clearly by Belinda and her knowledge of the local area was a great help. The static homes are superb, a real home from home with everything and more needed for our stay. We parked our motorcycles directly outside the french doors to the front of our Static. When entering inside We were greeted with a fully furnished home with everything you would need for your stay. The kitchen was fully stocked with cuttelry, pots and pans etc. A large fridge for our beer and a gas grill with electric oven which cooked our bacon sarnies to perfection. Even the little things were catered for like all the condiments provided. There was a 4 seater dining table/chairs, a large sitting room with a 3 seater + 2 and a tv. Outside we also had a table and chairs for 4. The 3 bedrooms consisted of 1 double and 2 single beds in each of the other rooms. One of the sofa’s turned into a double bed if required. All... Some friends and I have just had the pleasure of staying at Woodland Hall caravan park in one of the many fantastic static homes on offer, from Monday to Friday for our motorcycle tour of North and Mid Wales.
On arrival at the park we were greeted by a very polite Joan and Belinda who swiftly checked us in and showed us to our home for the week. Everything was explained very clearly by Belinda and her knowledge of the local area was a great help.
The static homes are superb, a real home from home with everything and more needed for our stay. We parked our motorcycles directly outside the french doors to the front of our Static. When entering inside We were greeted with a fully furnished home with everything you would need for your stay. The kitchen was fully stocked with cuttelry, pots and pans etc. A large fridge for our beer and a gas grill with electric oven which cooked our bacon sarnies to perfection. Even the little things were catered for like all the condiments provided. There was a 4 seater dining table/chairs, a large sitting room with a 3 seater + 2 and a tv. Outside we also had a table and chairs for 4.
The 3 bedrooms consisted of 1 double and 2 single beds in each of the other rooms. One of the sofa’s turned into a double bed if required. All beds were fully made with fresh clean white linnen and extra pillows if required. The home had full central heating via a combi boiler which was perfect for drying our motorcycle gear and showering at the end of a long 200 mile day.
I must comment on the standard of cleanliness throughout which was exceptional.
The Hotel & Bar onsite were well presented and served good home cooked food with decent portion sizes. The bar was well stocked and served a good drink.
The site is quiet and tranquil with stunning views of the surrounding countryside. On the short walk to the pub on a night you can see the work that goes into maintaining the grounds and gardens which are very well kept.
We chose Woodlands Hall as our location for our annual motorbike trip as it is perfectly located with excellent biking roads. As soon as you leave the site the roads begin twisting their way and Within 10 minutes ride we were at the famous Ponderosa cafe and Horseshoe pass. Venture a little further to places such as Snowdonia, Lake Vyrnwy and even Elan valley to mention a few. Over the 5 day stay we rode the best roads that North and Mid Wales has to offer, some quite long days made easier knowing we were staying somewhere warm and friendly with good food and a bar when we had finished our route.
All in all what a fantastic week had, we cannot wait to return to this park again and ride some more as there’s so much more to see.
A huge thank you to Joan in bookings at Woodlands hall for arranging our stay and Belinda for ensuring our home from home exceeded expectations.
See you both again soon. More read less

All in all a good site and would recommend. So just got home from visiting this site. First camping holiday for my 1 year old daughter so we only... read moreSo just got home from visiting this site. First camping holiday for my 1 year old daughter so we only booked 2 night just incase. The price was great in my opinion especially during the summer holidays and for an electric hook up, the tent field was very spacious and the amenities were very clean, despite some other reviews that I had read on the matter. Only one set of taps worked in the washroom but so long as there wasn't a lot of people wanting to do the dishes it wasn't an issue. The play area was good but only really ideal for those children of an older age, although my 1 year old did enjoy the swing. Staff were friendly both on the phone and in person again completely the opposite of a review I read about staff being rude. However I have only given a 4 star rating as there were a couple of gripes, the toilets, showers, and washroom facilities are located next to the reception, this meant that they were a short distance away from the field tent so if you have young ones make sure you take a potty as the likelihood of making it to the toilets in time is risky. Maybe a switch around of the touring pitches and the tent field. The only other issue was that whilst dogs are allowed on site on the caravans, the area in which they... So just got home from visiting this site. First camping holiday for my 1 year old daughter so we only booked 2 night just incase. The price was great in my opinion especially during the summer holidays and for an electric hook up, the tent field was very spacious and the amenities were very clean, despite some other reviews that I had read on the matter. Only one set of taps worked in the washroom but so long as there wasn't a lot of people wanting to do the dishes it wasn't an issue. The play area was good but only really ideal for those children of an older age, although my 1 year old did enjoy the swing. Staff were friendly both on the phone and in person again completely the opposite of a review I read about staff being rude.
However I have only given a 4 star rating as there were a couple of gripes, the toilets, showers, and washroom facilities are located next to the reception, this meant that they were a short distance away from the field tent so if you have young ones make sure you take a potty as the likelihood of making it to the toilets in time is risky. Maybe a switch around of the touring pitches and the tent field. The only other issue was that whilst dogs are allowed on site on the caravans, the area in which they can be exercised is in the tent filed, the rules do state that dogs need to be kept on the lead but we had a few that weren't and this did cause some concern as my children were playing by the tent when the dogs were running loose.

Overall a good staging point to hit other areas, including Talacare, Conwy and Prestatyn.

I would go again. More read less

Brought Caravan We first visited this site, to look to buy a caravan. Once being on the site, we felt it was... read moreWe first visited this site, to look to buy a caravan. Once being on the site, we felt it was the place for us. James introduced us to the site and caravan. Showed us all around the caravans for sale, he wasn’t pushy he let us have a think about our options. He was lovely, very friendly. Told us all about the site. He is such a pleasure to the team, it wouldn’t be the same without him. Thank you James, we are looking forwards to our times down the caravan. Thank you. read less

girls holiday came on a girls holiday with my friends, and what a holiday we have had. It’s been amazing especially with... read morecame on a girls holiday with my friends, and what a holiday we have had. It’s been amazing especially with james he is such an entertaining gentlemen. He makes the site so much better, everyone loved him and he gave us such a great night. read less

Holiday Had a lovely time here now all the restrictions are lifted. James was a character, so friendly and welcoming to... read moreHad a lovely time here now all the restrictions are lifted. James was a character, so friendly and welcoming to the site. Entertained all the family. Such a lovely person. Thank you James & the team. Was such a lovely holiday to be on, and really made us feel so good after being in lockdown for so long. read less

Entertaining James made me feel so welcome since I’ve come here. Even though I had the caravan 3 months ago he... read moreJames made me feel so welcome since I’ve come here. Even though I had the caravan 3 months ago he still keeps in contact. James makes this site so entertaining and worthwhile. It’s great to see someone take so much pride in his job naturally! read less

Midweek stay for family of four The staff were all pleasant and friendly from start to finish. We found our room spacious and clean for the... read moreThe staff were all pleasant and friendly from start to finish. We found our room spacious and clean for the four of us . We loved the quirky old feel to the hotel . We had cooked breakfast which was lovely and the kids had cereal. WiFi wasn’t the best and often didn’t work and we wasn’t sure on the checking out with the key but didn’t stop us from enjoying our stay. We loved the views and the fact we were quite high up. We also enjoyed chilling in the bar later on at night . Location was great read less

Amazing service! Hotels.com spectacularly messed up our booking and the manager at Lyons Woodlands Hotel Joan went above and beyond to sort... read moreHotels.com spectacularly messed up our booking and the manager at Lyons Woodlands Hotel Joan went above and beyond to sort it out. We had a wonderful room and a great meal. We will definitely be coming back again. Thank you Joan! read less

My birthday weekend 25th June. I would just like to praise 3 members of staff working in what was very strange and stressful circumstances. ... read moreI would just like to praise 3 members of staff working in what was very strange and stressful circumstances. The Friday we arrived was my birthday and after being greated by Neil on the security team in the club, he always made us feel welcome - we had been taken to our table which was being served table service. We were waiting just over an hour even though we had queried where our drinks were - obviously there was some confusion and no one seemed to take responsibility. We were then approached by a lovely young man named Phil Frankland - I believe he was the bar manager and took responsibility for the situation, everytime we seen him over the weekend he checked in with us. Such great customer service and a great asset to your company - he went above and beyond his position. There was also a young lad named Cameron who was constantly around, from breakfast to last orders in the club. Always polite and well mannered considering the number of hours worked More read less

Had a lovely week We visited here in a private rented van as a family of 5.
Unfortunately not much was open including arcade and... read moreWe visited here in a private rented van as a family of 5.
Unfortunately not much was open including arcade and entertainment and we was told various reasons for this, one member of staff Said the police shut it down others said was no Staff due to isolation another said was tummy bug going round! It would of been nice to just be told the appropriate information I think alot of visitors would of appreciated and accepted that.
My children did miss being able to just gonto the arcade we didn't miss entertainment as we don't really use it this time of year (to busy).
However the weather was beautiful and we had a great holiday we went to the beach which is over the road every day we used the park the shop is reasonably priced, and we also managed to book a swimming slot for the last two days of our holiday which is a great well looked after pool run covid secure.
The park is clean and tidy when walking around.
We would come here again.

We also visited Rhyl which is less than 10mins in car and a few other places as we had transport with us. read less

Lovely family holiday We stayed here for a week and returned home today after reading some reviews I was a bit wary, but... read moreWe stayed here for a week and returned home today after reading some reviews I was a bit wary, but for us as a family we really enjoyed our stay we managed to go swimming a couple of times and feel the booking system worked we stayed in a gold caravan and the caravan was really clean on our arrival everything was there what we needed the shop and takeaway were good you could get what you needed and wasn’t over priced all the staff who we saw were friendly and helpful and the maintenance staff worked hard to keep the park clean and tidy, the only thing which we didn’t really see much off was the entertainment, arcades and bars so sadly we couldn’t enjoy a meal there as they weren’t doing food due to a shortage of staff as they were shut for 4 days due to Covid-19. The staff did what they could to make it Covid secure.
we received emails and texts frequently to keep us up to date on what was happening and reduced times when the bars did re-open we also really enjoyed the crazy golf. I would say the only down side was so many people while we were there were rude to the staff regarding wearing masks as they said they didn’t need too in Wales it is law at present and they are strict with the rule of 6 we would definitely return again as it’s in a great location and easy to get to places we would like to wish all the team all the best for the rest of the season and hope to see you soon thank you to you all read less

5 day break / thanks to James. Want to start by saying James in sales was a credit to the park. From working all day to entertaining... read moreWant to start by saying James in sales was a credit to the park. From working all day to entertaining everyone in the evening. He made the show bar even better. Couldn’t have helped us anymore than he did.
Security and staff were all very helpful.
Felt safe and had covid restrictions in place.
Will definitely visit again.
Thanks again to James. read less

Love this place I love this place it’s my favourite and my children’s favourite place to go on holiday. I have to give... read moreI love this place it’s my favourite and my children’s favourite place to go on holiday. I have to give shout out to Kieran, Dylan, Mark, Kelly for going above and beyond you’ve made our stay so much fun and my girls have loved it thank you. We’ll be back again soon! read less

EXCELLENT I came to stay with my children and partner what an amazing experience it was, 3 of the staff members... read moreI came to stay with my children and partner what an amazing experience it was, 3 of the staff members Dillion&Mark&Kevin made our experience even better absolutely fab with the kids and so friendly, definitely a 10/10 for me i will be 1000 percent be returning with my little family. Thank you for making our experience one to remember read less